FAQs


How do I know what size I am?

How much is shipping?

Canada - $10 or free on orders over $50
United States - $12CAD or free on orders over $55CAD
Everywhere else - $18CAD or free on orders over $150CAD

*all shipping includes tracking and Canada & US orders can pay to upgrade to faster shipping at checkout.

How long do they last?

With proper nail prep and care when your nails are applied (nails are jewels not tools) your nails will look and last the best. With double sided adhesive nails can last from 1 to 7 days. With a good liquid nail glue nails can last 7 to 21 days. See below for how to prep and apply your nails.

Can I get faster shipping?

Express shipping upgrades are available for Canada and US orders at checkout or by contacting us.

Can I see what people have said about your nails in the past?

Yes! Click here to see reviews on Etsy.

Is adhesive (glue) included?

No. But adhesive is included in our nail kits, either nail tabs or liquid glue.

How do I apply my nails?

Always start with clean, dry nails with no nail polish. Match proper sizes to each nail and brush glue on, or apply nail stickers to nail, and line nail up at your cuticles then press down for at least 10 seconds (follow directions on glue).
Avoid soaking nails in tub or dish water, and activities that may damage or cause nails to pop off. If a nail does pop off, follow instructions to remove remaining glue, then reapply.

How do I remove my nails?

For most liquid glues and adhesive stickers soak nails in tolerably hot water, lifting nails GENTLY until they come off. Do not pull straight up, if pain occurs stop and soak longer. Remove extra glue from nails, dry and put away for next time!

DO NOT pick off nails! This will damage both your natural nail as well as the false nail and could render it unusable for next time!

Tip: Place a bowl of olive/almond/jojoba oil in a bigger bowl of hot water. This will heat the oil and moisturize your hands and nails while loosening the adhesive!

What is the restocking fee for?

If orders are cancelled after 48 hours a restocking fee of 25% of the order may be applied. If an order has been made and your address cannot be confirmed with Canada Post or USPS and you cannot confirm your address, the order will be cancelled and refunded less the 25% fee. 

Wholesale orders

Prices start at $490CAD/372US.

Special pricing is available for wholesale orders (minimum order of 50 sets) at 40%. Nail Kits and Sizing Kits do not count towards the minimum but also receive the discount. For individual boxes for each set (ideal for resale), please add $0.50 per set. Shipping is a flat rate of $15CAD/$9.50US. 

Calculating your wholesale order:

Add 50+ sets to cart SUBTRACT 40% from the total. Then ADD $0.50 per set ($25 for 50 sets) and shipping for your area. 

I'm looking for a gift/something custom, can you make something?

Absolutely! Just contact me (hello@exhalehate.com) and we can work towards the perfect gift or custom set for any occasion. Custom pricing varies depending on the desired design, materials used, and time put into them.